CanadianGrad Academy takes your privacy seriously. This Privacy Policy explains how we collect, use, and disclose information about you when you use our online learning platform. This policy covers our website and all CanadianGrad Academy offerings.
Personal Data Collection
We collect a variety of information to enhance user experience and provide relevant services. Personal data includes, but is not limited to, names, email addresses, phone numbers, and academic interests. We only collect personal data that you voluntarily provide when you register for an account, enroll in a course, or use certain features of the Platform. Your consent is implied by your action of providing this information.
Usage Data Collection
Usage data, such as IP addresses and browsing activity, is collected to understand user behavior and improve site functionality. This data is gathered passively through cookies and tracking technologies, with users informed via consent banners.
Third-Party Links
Kindly note that our website may feature links to third-party websites, including payment gateways, for your convenience. It’s essential to understand that these external platforms maintain their own privacy policies, which may diverge from ours. We strongly advise to acquaint yourselves with the privacy policies of these third-party websites to comprehend how your information will be utilized. Moreover, it’s crucial to acknowledge that upon departing our website or being redirected to a third-party site or application, our Privacy Policy and website’s Terms of Service no longer apply.
Data Sharing and Privacy
CanadianGrad Academy never sells or shares your personal data with third parties without your express consent. However, we may share usage data with third-party service providers who help us operate the Platform, such as analytics providers and learning management system companies. These third parties are only authorized to use your information for the purpose of providing services to www.canadiangradacademy.com and are obligated to keep your information confidential.
How do we protect the data we collect?
CanadianGrad Academy stores your personal data on secure servers that use industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction.
To secure your personal and academic information, we use SSL (Secure Sockets Layer) security protocols during data transmission, ensuring that sensitive details are encrypted and safely transferred. Sensitive information, such as passwords and credit card details, is stored using advanced encryption methods and securely erased once it is no longer needed for its intended purpose.
We regularly review our security practices to identify and address any potential vulnerabilities. Additionally, we comply with all relevant data protection laws and regulations, such as GDPR and CCPA, ensuring we adhere to best practices and maintain transparency in our data handling processes.
How do we use the information we collect?
Providing Services: We use your data to manage registrations, handle accounts, and offer personalized program recommendations based on your academic interests.
Improving User Experience: Usage data helps us enhance our platform’s functionality and content, ensuring a better user experience.
Marketing Purposes: With your consent, we send newsletters and promotional materials about graduate education opportunities relevant to you.
Analytics: We analyze usage data to understand trends, measure feature effectiveness, and make data-driven improvements to our platform.
Customer Service: Personal data allows us to respond to inquiries, provide support, and resolve issues promptly.
Personalization: Your information helps us personalize content, tailor program recommendations, and customize communications to fit your needs.
Withdrawal of Consent
If you ever wish to withdraw your consent for the collection and processing of your personal data, you can easily do so. Whether it’s adjusting your account settings, contacting our support team directly, managing your cookie preferences, or revising your permissions with third-party services, we’re committed to honoring your choices. However, please be aware that withdrawing consent may impact certain aspects of your user experience, and any data collected prior to withdrawal will be handled in accordance with the terms in effect at the time. Rest assured, we’ll make every effort to promptly accommodate your request while ensuring the continued protection of your privacy.
Age of Consent and Representation
By utilizing this platform, you affirm that you meet the age of majority requirement in your state or province of residence. Furthermore, if you are not of legal age but are accessing the site with the consent of a parent or legal guardian, you must ensure that they have explicitly authorized the use of the platform by any minor dependents under their care. It’s essential to adhere to these guidelines to ensure compliance with applicable laws and regulations regarding data privacy and consent.
Refund Policy
Once a course has been purchased, we typically do not offer refunds. However, if you have not yet started the course and it doesn’t meet your expectations, we’d be glad to offer you credit towards another class that better suits your needs.
If you do decide to return a course, we will promptly review your request and aim to provide you with either a replacement course or a refund as soon as possible. Your satisfaction is our priority, and we’re here to assist you with any concerns you may have.
Changes to the Privacy Policy
To ensure transparency and compliance with evolving regulations, CanadianGrad Academy’s Privacy Policy may be updated periodically. The process for updating this policy involves thorough review by our legal team to reflect any changes in our data handling practices or legal requirements. Users will be notified of any changes through prominent notices on our website or via email, depending on the significance of the updates. We encourage users to review the Privacy Policy regularly to stay informed about how their personal information is being protected and utilized.
Contact Information
For any questions, concerns, or inquiries regarding our Privacy Policy, please feel free to contact us.
